Manager, Corporate Risk Insurance

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Every day brings exciting challenges at Corporate Risk Insurance. As a Corporate Risk Insurance Manager, you will drive strategic risk mitigation outcomes across Sun Life’s global operations. You’ll own the Corporate Risk Insurance department’s performance and serve as advisor to key stakeholders.  Empowered with decision-making authority, you will solve complex insurance and risk challenges, leverage industry expertise, and take full accountability for protecting our business and ensuring organizational resilience across our Property & Casualty and Financial Lines programes.

What will you do?

Reporting to the Director, Corporate Insurance & Risk Management, this role carries responsibility for the performance and outcomes of Sun Life’s Corporate Insurance department.

• Establish strategic direction:  Formulate forward-thinking strategies, contingency plans, and risk mitigation frameworks to address current and emerging operational risks; make strategic recommendations to Director on insurance programme design and corporate risk posture
• Drive programme outcomes:  Own the successful delivery of Property & Casualty and Financial Lines insurance programmes, with decision rights over programme strategy, execution approach, and resource allocation.  Oversee implementation and monitoring of core processes to ensure effective, efficient programme delivery; hold accountability for programme performance metrics and risk outcomes
• Serve as business advisor:  Along with the Director, act as the authoritative internal advisor to key stakeholders on all insurance and risk management matters.  Evaluate complex business scenarios through a technical insurance lens to deliver strategic insights and decision support; provide recommendations on coverage optimisation, contractual risk mitigation, and insurance solutions aligned with corporate risk appetite
• Manage stakeholder relationships with decision authority:  Direct interactions with key internal and external stakeholders with full authority to represent the department and make commitments within your decision rights.  Assist the Director in leading the two (2) annual programme renewals with insurers, coordinating departmental resources and ensuring alignment with strategic objectives.  Serve as liaison with property managers and insurance adjusters to resolve claims, authorised to negotiate terms and drive resolutions
• Conduct technical oversight and provide authoritative guidance:  Execute comprehensive technical reviews of insurance policy wordings, binders, and coverage structures to ensure alignment with corporate risk appetite and contractual obligations.  Review leases, contracts, and exposures to identify risks and provide recommendations to business groups and legal; where appropriate, lead negotiations with third parties to secure optimal outcomes
• Direct underwriting and data management:  Take full responsibility for collecting, analysing, and preparing underwriting information and exposure data.  Manage comprehensive submissions to insurers and own the accuracy and completeness of all applications and filings
• Lead claims management strategy:  Establish and execute the department’s claims management process as the accountable owner of resolution outcomes and departmental response to losses
• Coordinate risk control initiatives:  Direct risk control activities, including physical site inspections and engineering reports, to drive proactive loss prevention and operational resilience
• Maintain operational excellence:
  • Standardise and maintain departmental manuals, procedures, and guidelines; ensure continuous improvement in processes and efficiency
  • Develop and maintain database and tracking systems for policies, binders, contracts, claims, construction projects, and certificates
  • Oversee departmental accounting records, general ledger reconciliations, financial accuracy, coordinate invoice processing and expense management
  • Administer the insurance department’s electronic filing system and records management in RMIS
• Other duties as required to support the evolving strategic needs of the Corporate Insurance & Risk Management team